United Kingdom

To withdraw funds successfully, you will need to use a payment method that was already used to deposit. Available payment methods for withdrawal will be showing on the wallet page. 

• To make a withdrawal, log into your account.
• Click on your name at the top of the home page.
• Then click on My Account.
• Click on Banking on the left navigation menu, and then on Withdraw.
• Enter the amount you wish to withdraw.
• Click the Withdraw button and funds will be credited on the payment method selected.

We offer the following withdrawal methods. You will not be charged any processing fees.

ApplePay

Payment Method	Type	Minimum	Completed Withdrawal time
	Debit card	£5*	1 – 3 Banking Days**
	'Visa Fast Funds' - Debit card/Prepaid card	£5*	Within 4 hours
	eWallet	£5*	Within 8 hours
	Bank Transfer	£5*	2 - 4 Banking Days **
	Connect	£0.01	Instant
	eWallet	£5	1-3 Banking Days

* Please contact our customer services team for withdrawal requests for less than £5.

**This entirely depends on your bank’s processing times, meaning it could take up to 5 banking days to reach your account.

Once a withdrawal request is reviewed and approved by our Risk and Security department, it will be released to your payment provider and is generally credited within the timeframes listed above.

Please note: since 24.04.2019 we cannot accept Nationwide Flexi Cards anymore.

Please note: since April 2020 (UK) and November 2021 (Ireland) Credit cards cannot be used for gambling transactions in the UK and in Ireland. For full details on the UK regulation please see this article, however if you are based in the Republic of Ireland, read this help page instead.