I clicked on the Instant Play link, but the software doesn’t load.

Our no-download software uses Java. Make sure you have the latest version of Java installed on your machine. The best way to check that is to open the link http://www.java.com/en/download/testjava.jsp from the same browser that you are accessing the Instant Play software from. It will tell you if the Java is updated and/or the Java plug-in is active on the browser. Follow the instructions shown on the page to fix the Java issue on your machine, if any, and then try to load the software.

If you are still facing issues with loading of the software, please do not hesitate to contact us at https:///en/account/contact with your machine configuration details and the exact issue you’re facing.