Looking to get a free bet?
We frequently run promotions that will earn you free bets, all you need to do is log in and check our promotions page for any available offers.
How do I see if I have a free bet?Login Message:
When you log into your account, a window will open towards the top of the home page indicating if you have any free bets available. This will show the type of bet, the expiry date and its value. If you have multiple free bets available, they will all be listed here. Select OK to close this window.
Your offers can also be seen on your account balance page, which will display a red FB icon if you have a free bet available:
Alternatively, go to 'My Account' then "My Free Bets/Bonuses":
On Your Betslip:
Simply select the Free Bets Available dropdown which will then list your available free bets.
Placing your free bet
Once you have selected your free bet click the BET NOW button. This will then place your bet using the selected offer.
Please note that you will not be required to enter your stake when using your free bet. Ensure the Stake field is £0.00 and your required bet is shown as ‘Free Bet Stake’.
You will then see on your betslip that your bet has been confirmed as being placed with your free bet.
If you believe you have qualified for a free bet but haven’t received one, ensure you have fulfilled the terms of the offer.
We’ve listed some common free bet qualifying issues below:
Did you place your qualifying bet using another free bet?
You will not qualify for a free bet if you use another free bet. You will need to place your qualifying stake using your cash balance.
Have you staked the correct amount?
Make sure you’ve placed at least the minimum required amount for the promotion in question.
For example, a promotion stating you need to bet £10+ means you need to stake £10 to win or £10 each-way, staking £5 each-way would not qualify for this offer.
Were the odds high enough?
Most offers state that you need to place at odds of 1/2 or greater for example. If this isn't the case then you will not have qualified. For a list of odds please click here
Did you bet on the correct market?
Certain markets do not qualify for certain offers. Terms for each offer will specify whether enhanced markets such as win only or betting without markets will count as a qualifying bet. Offer terms can be found in the Help Centre.
Did you qualify for the offer terms?
There is different criteria that you may need to comply with to receive the free bet offer. Please refer to both the Terms and Conditions and the offer details of the free bet as these may differ.
Did you follow the correct link?
Many new customer offers are designed to be activated by following a specific link, especially if advertised via a 3rd party site. If you see an advert but attempt to register via a different method, then you will not be credited with the free bet.
Is the free bet due to be credited yet?
Some free bets are credited at specific times, so make sure to check the terms of each offer. Some are credited following bet placement, while some are credited at the time of bet settlement. Check the terms of the offer to ensure the free bet is due to be credited.
Is my free bet still valid?
Free bets last for varying amounts of time. Some free bets can last for either 4 or 7 days, so please make sure that you are checking the Terms and Conditions of each offer.
Please ensure you have followed all points above before contacting our customer support team.
I can't place my free bet
If you have a free bet but can't use it, please refer to the terms and conditions of the offer for any use limitations. For the most part, horse racing offers will give out free bets for use on horse racing markets, football offers will give out free bets for use on any football market and so on. These offers are not interchangeable between markets, unless otherwise specified.
My free bet returns are not correct
Please be aware that stakes are not returned with free bets and that some free bet offers are only available on specific sports (such as Golf or Football). Check the terms of your specific free bet offer for details of any such restrictions. For example, a £10 free bet on a 2/1 winner will return £20.
If a deduction would be applied to a cash bet, it will still be applied to a free bet (e.g., dead heats, rule 4s).