Technical Questions

Operating Systems

The bingo game supports the following browsers:

  • Chrome 10+
  • Firefox 6+
  • IE9+
  • MAC Safari 5+

Non-Supported Browsers

  • Opera
  • Other browsers

Network Issues

If you have network problems and cannot access a bingo game where you have purchased tickets those tickets will still play. You do not need to be logged in for this to happen. If you win a game when not logged in you will be credited with any winnings and your balance will be updated and the game details will be shown in the game logs.

If you are disconnected in the middle of a game and have tickets playing, if you return to the game before the game is over, you can continue playing. Your tickets will be automatically marked (daubed) for you. If you do not come back in time for the same game your tickets will still play. If you win a game when not logged in you will be credited with any winning and your balance will be updated and the game details will be shown in the game logs.

Malfunction Voids any Pays and Plays

We have taken all measures to ensure that all games in bingo will play regardless of any technical issue. However the possibility of a malfunction has been taken into account and, should one occur, the wager is a ‘no bet’.